MICHAEL DRAKE
Frisco, TX · michael@michael-drake.com · linkedin.com/in/michael-a-drake
Delivery Executive — AI Transformation
Microsoft delivery executive: chief of staff to an $800M organization, built a $160M partner sales organization from scratch, ran an $80M Fortune 100 delivery business, and created a practice devoted exclusively to expanding the reach and impact of existing business relationships — $30M in each of its first two years. That is what AI offers a business now — and after a year of daily, hands-on work running AI systems in production, I know what it costs, what it returns, and where it makes money.
EXPERIENCE
INDEPENDENT — AI Systems Architect & Operator · 2025–present
- Design and operate a governed fleet of autonomous AI agents: staged rollouts, change control, audit trails, and disaster recovery.
- Built the governance model to move agents from pilot to production — formal decision records, measured outcomes, retained postmortems.
- Coordinate multiple agents working in parallel in production: workstream partitioning, contention management, gated integration.
MICROSOFT
Director of Business Programs, Sales Marketing & Operations · 2022–2025
- Go-to-market for Unified Support in partnership with Microsoft's other sales organizations.
Architect, Microsoft Enterprise Services · 2010–2021
- Designed, chartered, and led a 50-person, two-vendor partner sales organization delivering $160M in annual revenue.
- Established and led the Services Needs Assessment practice, realigning existing delivery agreements to customer needs — $30M of incremental growth in each of two consecutive years.
- Co-authored and led workforce readiness and enablement for the transition of a 2,500-person global delivery organization to cloud and outcomes-based delivery.
- Directed turnarounds of multiple at-risk Fortune 500 delivery engagements.
Earlier Microsoft leadership
- Chief of Staff, Premier United States — 1,500-person, $800M organization: operating cadence, annual planning, cross-BU execution.
- Services delivery leadership for Fortune 500 accounts including Fortune 10 and Fortune 1 clients — 25-person team, $80M revenue.
EDUCATION
BS, Computer Science — Oklahoma State University